FAQ

Frequently asked questions

Straight answers about how we work and what we build: websites, web apps, digital marketing, data engineering and analytics, and the FisCus mobile app.

General and pricing

How we work, how pricing works, and how to get started.

Why isn't there a fixed price list?

Every project is tailor-made, not off the shelf. Two businesses asking for a website or a web app rarely need the same pages, features or integrations, so we can't set one global price. You choose the items you need, and your price is built from those choices.

Build your own quote

How does a project work?

Three steps. First, share your brief with us over a call or email. Second, you get a fixed-scope estimate back, usually within a day, so you know the cost before we start. Third, we build and launch, with regular updates until it ships and runs.

Who will I be working with?

Directly with the developer who builds your project. There are no account managers in between, so questions and changes go straight to the person doing the work.

Where are you based and what kind of businesses do you work with?

We are based in Chennai, India, and work with businesses across Chennai and South India. Most of our projects are for e-commerce and D2C brands, tourism and hospitality, photography, civil engineering and start-ups.

How do I get a quote?

Use the pricing calculator on the home page: pick a service, tick the features you need and download a PDF quote. Or contact us by call, WhatsApp or email and describe what you want built.

Pricing calculator

Website

Business, portfolio, booking and e-commerce websites.

What kinds of websites do you build?

From simple static sites to full dynamic sites with a content management system, booking, forms and SEO basics. We build with WordPress or with a custom Next.js stack, depending on what suits your business.

Should I choose WordPress or a custom-built site?

WordPress (or any CMS) suits sites where you want to edit pages yourself and need standard features quickly. A custom full-stack site suits projects that need special logic, a database, an admin panel or a live data connection. Tell us what you need and we will recommend one.

What can be included in a website quote?

You pick what you need: number of pages, custom designs, plugins and custom forms; domain name, hosting space and data security; on-page SEO, mobile-responsive layouts, Google Search Console setup, a content delivery network, content writing and business email setup. Custom sites can add a Figma layout, a landing page, dark and light themes, an admin panel or a progressive web app.

Do you help with the domain name and hosting?

Yes. Domain name, hosting space and data security are items in the website quote, so you can have them set up as part of the project instead of arranging them yourself.

Will my website work on phones and show up on Google?

Mobile-responsive layouts and on-page SEO are standard options in the quote, along with Google Search Console setup, so search engines can find and read your pages. Nobody can promise a particular ranking, but a well-built, fast, mobile-friendly site gives you a solid start.

Web app

Custom business tools, from one module to a full ERP.

What is the difference between a website and a web app?

A website mainly presents information. A web app does work for you: it takes data in, applies your business rules and gives back results, for example estimating a project, tracking inventory or producing reports. Staff or customers usually log in to use it.

What web apps have you built?

ProSheet, a project estimation and timeline manager; an ERP covering procurement, inventory, transit and logistics, cost estimation and sales; a cricket scoring app; a data analytics platform; and AI Prompt, a chatbot that answers questions from your own documents and databases. Several of them run live today.

Can I start with one module and add more later?

Yes. Web apps can start as a single module, such as an estimation tool or data forms, and grow into a multi-module system as your needs grow. Available modules include ProSheet, Data Forms, Custom Data Analytics and Restaurant Recipe Management.

Is it for one user or for a whole team?

Both are possible. A serverless single-user model suits one person or a very small business. A server-based multi-user model suits teams that share data. Choose the model when you build your quote.

What is AI Prompt?

AI Prompt is a chatbot that lets you ask questions in plain language and get answers grounded in your own documents and databases, with sources cited, instead of answers pulled from the open internet.

See AI Prompt

Digital marketing

SEO, social media management and paid advertising.

What digital marketing services do you offer?

Three: search engine optimisation (SEO) to help people find your business on Google, social media management to keep your pages active and consistent, and paid advertising campaigns to reach new customers faster.

How long does SEO take to show results?

SEO is a steady process rather than an overnight fix. Search engines need time to find, read and trust your pages, so improvements are usually seen over weeks and months, not days. We can set clear goals and track progress with you.

Can you guarantee the first position on Google or a number of followers?

No honest agency can. Rankings and follower counts depend on search engines, platforms and competition. What we can promise is careful work, clear reporting and steady improvement.

Is the advertising budget included in your fee?

Please confirm this when you request a quote. Normally the money spent on ads goes to the advertising platform, and the fee for planning and managing the campaigns is separate.

What do you need from me to get started?

A short brief about your business, your goals and your customers, access to your website and social media accounts, and any brand material you already have, such as a logo and photos.

Data engineering and analytics

Dashboards, Power BI and data pipelines.

What does data engineering and analytics cover?

Custom dashboards and Power BI solutions, from flat-file reports through to full data warehouse builds. That includes connecting your data sources, cleaning and preparing the data, modelling it, ETL pipelines, interactive dashboards, and, for larger needs, real-time streaming and cloud migration.

Should I choose Power BI or a custom web dashboard?

Power BI is quick to start and familiar to many teams. A custom web dashboard gives you full control over how it looks and works and can sit inside your own application. You choose when you build your quote, and we can advise based on your data and users.

What kinds of data can you work with?

File-based sources such as CSV, Excel and JSON, and database sources including SQL, NoSQL and data warehouses.

What happens before the dashboards are built?

Every analytics project includes three setup steps: connecting to your data sources, preparing and cleaning the data, and modelling it so reports are accurate and fast. Dashboards, pipelines and extras are added on top.

Can I ask questions of my own data in plain language?

Yes, with AI Prompt, a chatbot that answers from your own documents and databases and cites its sources. It runs alongside your data work.

See AI Prompt

Mobile app: FisCus

FisCus, Travelers Wallet: an offline-first group travel expense tracker for Android.

What is FisCus?

FisCus, Travelers Wallet is an Android app that tracks travel spending, solo or with a group. It handles expenses in the local currency, receipts, categories and who owes whom, all in one place.

Does FisCus need the internet or an account?

No. It works without internet and without any account or sign-up. When you invite friends to a trip with a QR code or an invite code, the trip is shared directly between phones on the same WiFi network.

What can I do with FisCus?

Create solo or group trips, add expenses in any currency at the rate you actually got, attach receipt photos, split bills equally or by what each person paid, exchange money between currencies, and see the smallest set of payments needed to settle everyone up. You can also change the app's colour theme.

Is my data private?

Yes. Everything you enter stays on your phone. FisCus has no accounts, no analytics, no ads and no location tracking, and nothing is sent to us. Trip data only goes to other people's phones when you invite them. You can delete a trip, and all its data, at any time.

Read the FisCus privacy policy

Is there a free trial?

Yes. The trial has two limits, and whichever comes first pauses new entries: 50 entries, or 3 months from the day you installed it. Everything you already recorded stays viewable. The app's Reach Us page shows exactly how much of the trial is left.

How do I unlock the full version?

Get in touch with us by call, WhatsApp or email and we will set you up with the full version.

Is FisCus available for iPhone?

Not at the moment. FisCus is an Android app.

Can you build a mobile app like this for my business?

Yes. We build offline-first Android apps with React Native and Expo, designed to keep working where the internet doesn't. Tell us what your app needs to do and we will scope it.

Still have a question?

Call or WhatsApp +91 63858 27676, or email Joshua@CraftMan.io. We reply directly.

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